Privacy Policy for NEIO Systems LLC
Last Updated: 2024
This Privacy Policy describes how NEIO Systems LLC (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website and use our services related to the deployment and management of dynamic LED signage.
1. Information We Collect
1.1 Personal Information
– Account Information: If you create an account with us, we collect your name, email address, phone number, and other contact details.
– Communications: We collect information when you contact us through customer service or other communications, including your name, email address, and the content of your message.
1.2 Usage Data
– Device Information: We may collect information about the device you use to access our website, including IP address, browser type, operating system, and device identifiers.
– Log Information: We automatically collect information about your use of the website, such as the pages you view, the time spent on each page, and the links you click.
1.3 Cookies and Tracking Technologies
– We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and personalize content.
2. How We Use Your Information
2.1 To Provide and Improve Our Services
– To manage, operate, and maintain our dynamic LED signage system.
– To respond to your inquiries, provide customer support, and fulfill your requests.
– To analyze how our services are used to improve and enhance them.
2.2 For Security and Compliance
– To protect our website, users, and infrastructure from malicious activity.
– To comply with legal obligations, including data protection regulations.
2.3 Marketing and Communication
– To send you promotional messages and updates about our services, only with your consent.
– To send you administrative information, such as changes to our terms, conditions, and policies.
3. How We Share Your Information
3.1 Service Providers
– We may share your information with third-party service providers who assist us in operating our website, providing our services, and conducting our business.
3.2 Legal Obligations
– We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers
– In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Your Choices and Rights
4.1 Access and Update Information
– You can access and update your personal information through your account settings on our website.
4.2 Opt-Out of Marketing Communications
– You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
4.3 Cookie Preferences
– You can manage your cookie preferences through your browser settings or by using the cookie management tools provided on our website.
5. Security of Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
8. Children’s Privacy
Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NEIO SYSTEMS LLC
info@neiosystems.coom
323-875-8868
Los Angeles, CA